November 22, 2019


QVscribe Service Cannot Initialize

In some circumstances, a message stating that the QVscribe service cannot initialize the session will appear as the QVscribe for Word Add-in is loading. This issue may be a result of an anti-virus or anti-malware software running that may erroneously identify the initialization of QVscribe as…

In some circumstances, a message stating that the QVscribe service cannot initialize the session will appear as the QVscribe for Word Add-in is loading.

This issue may be a result of an anti-virus or anti-malware software running that may erroneously identify the initialization of QVscribe as a potential threat.

If you encounter this problem, we recommend you momentarily disable any anti-virus and anti-malware software while QVscribe is initializing. If the problem persists beyond this test, please save the QVscribe logs and email us at support@qracorp.com.


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