In some circumstances, a message stating that the QVscribe service cannot initialize the session will appear as the QVscribe for Word Add-in is loading.
This issue may be a result of an anti-virus or anti-malware software running that may erroneously identify the initialization of QVscribe as a potential threat.
If you encounter this problem, we recommend you momentarily disable any anti-virus and anti-malware software while QVscribe is initializing. If the problem persists beyond this test, please save the QVscribe logs and email us at support@qracorp.com.